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Install help "EnCase No V6 Cert"

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(@nizmon)
Posts: 35
Eminent Member
Topic starter
 

Hi All,

I would be very greatful if you could help me. I got a trial version of EnCase V6.15 with a dongle (60 days use). After installing EnCase I registered my dongal and recieved a .Cert file which I placed in C\ProgramFiles\EnCase6\Certs along with the two already in there "EnCase.pcert" & "EnCase.scert".

When I open EnCase along the top it just says "EnCase No V6 Cert", and when you drag an E01 file into EnCase it just gives you the name of the E01 file and does not allow you to browse the file as it would normally.

The email that I was sent with the Cert file also speak of a licence file that needs to go into C\ProgramFiles\EnCase6\Licence but no licence file was attached.

The dongle is inserted when running EnCase, I have tried the install on Windows 7 64bit and a Windows XP 32bit machine. I can't get hold of Guidance here it the UK on any numbers. I need to do some UNI work by Friday.

Please excuse my lack of knowledge around EnCase as I'm very new to it. If any one could point me in the right direction I would be very greatful!

Regards

 
Posted : 22/02/2010 6:41 pm
(@tsweet)
Posts: 7
Active Member
 

I haven't run into this problem in a long time but my first thought is, do you have the dongle inserted before you boot up encase?

 
Posted : 22/02/2010 7:15 pm
(@mitch)
Posts: 135
Estimable Member
 

Tsweet

When you downloaded EnCase, there would of been a link to YOUR DONGLE CERT. withing the email.

Download that and add the file within the cert directory

Then it should work

Mitch

 
Posted : 22/02/2010 7:37 pm
(@rich2005)
Posts: 535
Honorable Member
 

If your certs are in the certs folder as you say, I'm going to guess your dongle hasn't been picked up. Have you installed the dongle drivers? Is it lit up and glowing?
Edit Re-reading your post, it may be more to do with the licence as you say - though i haven't had to use a version that needs that so can't really help you with that bit 😉

 
Posted : 22/02/2010 7:39 pm
(@nizmon)
Posts: 35
Eminent Member
Topic starter
 

Hi everyone,

Thanks for replying! I managed to get hold of Guidence in the end. It seems that the dongel ran out on the 12/12/09 but the cert file was meant to extend this. Long story short it didn't so the UK side has emailed the yanks to get them to send me another cert file.

Thanks again for your help!

 
Posted : 22/02/2010 8:07 pm
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