Join Us!

Macquisition and T2...
 
Notifications
Clear all

Macquisition and T2 chipped Macbook imaging problems  

  RSS
Adam10541
(@adam10541)
Senior Member

The search function of this site appears to not be working so apologies if there is already a thread on this one.

I have a newer Macbook with the T2 chip on board and having some issues acquiring.

I've got an admin password so have been able to disable the secure boot options so I can (supposedly) boot from USB. I have the latest version of Macqusition (2019.R1.2) which they claim is capable of processing the T2 macbooks.

I can run Macquisition live from the booted system, however there appears to be some system settings which mean you cannot acquire the image from a live environment. Macquisition documentation says this is because the system drive is mounted read/write and it needs to be read only for the acquisition to work. Okay so then the next option is to boot the Macbook with the Macquisition dongle.

All appears to go well but then the Macquisition logo just sits on the screen and the little progress bar fills up to 100% then nothing further happens. Appears to hang and never progresses any further.

Does anyone have any experience with the new T2 Macbooks?

Quote
Posted : 12/02/2020 8:16 am
SecretSquirrel01
(@secretsquirrel01)
New Member

We encountered a couple of issues with one of the newer MacBook Pros a couple of weeks ago; your issue sounds similar to one that we had
Issue 1 (main point) We were getting the BlackBag loading screen and our loading bar was also hanging. After a little while we tried our second dongle which then loaded up straight away. After re-applying the latest update to the first dongle using the Macquisition updater app, it now also loads up successfully - so maybe an issue with the dongle rather than the Mac?

Issue 2 (food for thought) The target MacBook Pro wasn't supported for conventional Macquisition as it was a late 2019 model. It was however supported for Target Disk Mode acquisition using our DFU Mac - worth consideration if you've also got a bang up to date Mac to examine.

If compatibility does also happen to be an issue - it sounds as though Macquisition 2020 will be released in the not so distant future.

(https://www.blackbagtech.com/products/macquisition/macquisition-compatibility-requirements/)
(https://support.blackbagtech.com/hc/en-us/articles/360029366571-Imaging-a-Mac-via-Target-Disk-Mode)

ReplyQuote
Posted : 12/02/2020 11:42 am
Adam10541
(@adam10541)
Senior Member

Thanks Squirrel, BB support suggested reinstalling the dongle, to be fair I thought that sounded a bit far fetched as the dongle is the latest version but I'll give that a try and see what happens.

I do have another Mac running 10.14 so should be up to date enough for the target disk mode…..now just trying to find an old thunderbolt 2 cable is the challenge )

Update reinstalling the dongle did the trick. Not sure why exactly because the versions were the same, but happy to report am able to now boot via USB on the target machine and imaging off to an ext USB drive. Thanks again Squirrel.

ReplyQuote
Posted : 13/02/2020 6:29 am
Greybeard2000
(@greybeard2000)
New Member

@adam10541

 

I'm having a similar issue. We also have some drives used for forum storage we are trying to image.

How can I reach out directly adam?

And does non logical imagining have a end all solution?

This post was modified 1 month ago by Greybeard2000
ReplyQuote
Posted : 28/05/2020 8:20 pm
Share: