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Carter907
(@carter907)
New Member

Has anyone dealt with an issue with GreyKey dumps being decoded in AXIOM.
I always seem to recieve a message at the side during analysis saying "Source information about this item cannot be displayed "Locate Source"
Although all the contents seems to be being displayed it still doesn't sit right to be recieveing that form of message whilst perfoming analysis.
Anyone know why this is happening or how to fix it.
Thanks.

Quote
Posted : 03/03/2020 8:50 am
Rich2005
(@rich2005)
Active Member

I'm not sure about this, but just in case, have you moved the evidence that was processed? (or renamed any part of it or its path)
Sounds like the sort of message you'd get if the source data was moved off the top of my head.

ReplyQuote
Posted : 03/03/2020 10:52 am
mcman
(@mcman)
Active Member

We've had a few reports of the message not disappearing when the evidence gets moved but everything still shows up fine. Feel free to reach out to support with some more details or me via email (jamie.mcquaid @ magnetforensics.com) and we can see what's causing it.

Jamie McQuaid
Magnet Forensics

ReplyQuote
Posted : 03/03/2020 2:44 pm
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