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Call logs missing from iPhone mobile backup

UnallocatedClusters
(@unallocatedclusters)
Senior Member

I have collected several iPhone mobile backups (iPhone 8 Plus, iPhone 12) and each mobile backup is missing call logs entirely notwithstanding the fact that the phones themselves do contain call logs.

Do I need to image the physical iPhones to capture call logs?

 

Do I need to capture iCloud "synced" data to capture call logs?

Quote
Topic starter Posted : 08/04/2021 6:56 pm
Picard
(@sevenofnine)
New Member

Try this

 

https://blog.elcomsoft.com/2019/07/ios-13-beta-forensics/

 

For call logs you need to obtain sync data

ReplyQuote
Posted : 08/04/2021 8:07 pm
hommy0
(@hommy0)
Member

Hey,

According to Apple you need to encrypt the backup to obtain Call History, and is also the case for Safari history.

https://support.apple.com/en-gb/HT205220

If I recall this became the norm for iOS13 and iOS14.

Regards

ReplyQuote
Posted : 10/04/2021 12:31 pm
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