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Itunes and Oxygen backup issue fix

armresl
(@armresl)
Community Legend

The awesome people at Oxygen have helped fix an issue connecting iPhones and getting backups on the newest version of iTunes.

Apple left off a .dll file which is crucial to recognizing the phone.

If you open a ticket, they can email you this file which you place into

program files > common files > Apple > mobile device support.

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Topic starter Posted : 18/11/2020 4:14 pm
passcodeunlock
(@passcodeunlock)
Senior Member

Install the previous offline verison of iTunes, then do an upgrade to the current version and you will also have the file without having to open a ticket at oxy 🙂

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Posted : 14/12/2020 9:23 pm
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