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The awesome people at Oxygen have helped fix an issue connecting iPhones and getting backups on the newest version of iTunes.
Apple left off a .dll file which is crucial to recognizing the phone.
If you open a ticket, they can email you this file which you place into
program files > common files > Apple > mobile device support.
Posted : 18/11/2020 4:14 pm
Install the previous offline verison of iTunes, then do an upgrade to the current version and you will also have the file without having to open a ticket at oxy 🙂
Posted : 14/12/2020 9:23 pm