I have two LG Risio devices and I can not get them to communicate with Oxygen or Lantern.
I have
USB debugging turned on
OEM unlock on
allow Mock locations on
stay awake on
and I have looked around and have not located any antivirus programs that are preventing the devices form communicating with my forensic programs. If anyone has any valuable input please holler I'd be happy to receive your knowledge.
Investigator Mickey Gruber
Hiawatha Police Department
413 Oregon Street
Hiawatha, Kansas 66434
785-742-2156
mgruber@cityofhiawatha.org
brso703,
It might be a cable driver proble. I'd recomemnd you to contact our helpdesk directly to receive the correct driver for this model.
BTW, you can try our new LG physical dump method - it bypasses any screen lock and creates full physical dump without the need to have root rights. It is the third option in Oxygen Forensic Extractor.