Physical extraction of SM-A600FN
I'm having trouble with a physical extraction of a Samsung Galaxy A6 (SM-A600FN).
Cellebrite's UFED4PC supports this device, but it's not working for me. Maybe some of you have run into the same issue as me?
Software Android 8.0
UFED4PC version 184.108.40.206
Entering download mode with cable 100 is fine and I just quickly see the "Running step 1 / 5" text. Then UFED4PC asks me to disconnect the cable and change cables to 130. Now I'm supposed to hold vol- and vol+ and connect the cable. If the phone doesn't power on, hold power button too. But nothing happens. It's like the phone wont talk to cable 130 at all.
I tried with the generic profile as well (Exynos 7870) and on two diffrerent machines. Same result.
Should I be so lucky that someone here has solved this problem or can tell me if I am going about this in the wrong way? -)
(I contacted Cellebrite support too, but no help so far).
Is the device already rooted?
The device is not rooted. I actually just got a response from Cellebrite saying that they do not support this particular unit after all, but they will in a future update.