UFED APK Downgrade failure
We have a SAMSUNG SM-G780G/DS cell phone and we use the SM-G780F/DS model to extract the data, as there was no G780G model on the 4PC. The phone had telegram/signal/whatsapp/ apps. The APK Downgrade extraction was done and the message of "success" in the extraction was presented by 4PC, without any failure. But when opening the extract, none of the applications loaded.
When checking the cell phone, all the applications were as if they were a new installation, without any messages, and it was not possible to open the messages that existed before. Is there any way to recover those messages?