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debaser_
(@debaser_)
Active Member

Hey guys,

I am looking for a few different companies that will do data recovery in the event of hardware failure. I come across a drive every week or two that is not recognized by the bios or has obvious physical damage ie. clicking sounds. I am not involved with forensics as a fulltime job yet, so this is a case of customers wanting their data that they didnt back up. I need a good place to recommend them to because the place we have worked with in the past has never been successful with any work we have sent them. On one occasion they have kept the drive for a month or so.

I would like to know if any of you have worked with some good companies with reasonable prices. I do not want a place that will tell me it will be between 600 and 3000 dollars. We all know how those quotes end up. If it is going to cost close to 3k, just tell me that. Even if you have had bad experiences I would like to hear those as well.

Thanks,

Quote
Posted : 14/06/2006 7:04 pm
armresl
(@armresl)
Senior Member

Hi,

We charge from $2100-$3200 for drives with physical problems. On certain drives (NP40) the clicking is a firmwire issue which can be fixed in the $500 range.

The thing that is difficult about doing dr work is that if you don't get back a drive for someone, they feel that the company is not good at what you do.
On the other side they feel that if you do get the data back, you will never have an instance where you can't recover future hard drives for them.

ReplyQuote
Posted : 14/06/2006 7:19 pm
debaser_
(@debaser_)
Active Member

Hi,

We charge from $2100-$3200 for drives with physical problems. On certain drives (NP40) the clicking is a firmwire issue which can be fixed in the $500 range.

The thing that is difficult about doing dr work is that if you don't get back a drive for someone, they feel that the company is not good at what you do.
On the other side they feel that if you do get the data back, you will never have an instance where you can't recover future hard drives for them.

I am just googling and requesting different quotes this morning. So far I have contacted Ontrack (www.ontrack.com and ECO (www.ecodatarecovery.com) Do you have anything positive or negative to say about these companies? Based on the information given, they quoted a successful job at $975 for a 20 gig laptop drive. Ontrack quoted it as up to $2200. Also if you dont mind, what is your company name Armresl? Do you have a website?

ReplyQuote
Posted : 14/06/2006 7:29 pm
m7esec
(@m7esec)
Junior Member

Try essdatarecovery.com. Free quote on whether it can be done and at how much, also very nice people.

ReplyQuote
Posted : 14/06/2006 8:33 pm
nate
 nate
(@nate)
New Member

We use a company in Dallas called TLSI
972-263-0707

ReplyQuote
Posted : 14/06/2006 8:43 pm
drivewiz
(@drivewiz)
New Member

Hi debaser,

I've used Accurate Data Recovery for years for jobs that I cannot recover myself. Their pricing is quite reasonable, usually around 600-700 for hardware failures, and they tend to be pretty quick with their work.

www.a-datarecovery.com

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Posted : 15/06/2006 1:47 am
vilysanty
(@vilysanty)
New Member

I have tryed my data recovery softwares, however i only trust few of them, such as,Data recovery wizard

ReplyQuote
Posted : 27/06/2006 3:03 pm
Wolverine
(@wolverine)
New Member

I have used Ontrack easy professional, and as long as the drive will physically spin, even if it won't boot, I've been able to recover data. I also tried formatting a disk, reloaded windows, and still recovered the data I was looking for.

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Posted : 29/06/2006 9:07 pm
Nativebrit
(@nativebrit)
New Member

I am new to the Forenic arena but own and operate recovery companies in California. When a drive is physically damaged (truely and not minor block damage) no software on the planet can recover it. Clean room services can be expensive (currently ours for a windows single drive is approx $1500-$1800). Our turn-around time is approx 5 days with 90% success rate. Have seen horror stories of drives shipped to unknown cheap vendors becareful.. if they bodge the job they just tell you the data was unrecoverable!!! There are plenty of techniques to attempt to recover drives with bad blocks (Ontrack EZ recovery or File scavenger or R-Studio) but be careful if the drive is starting to fail running these retail tools can totally fail the drive. If anyone wants to contact me about a certain drive situation I'll be happy to give them the benefit of my experience.

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Posted : 21/07/2006 11:59 am
omagico
(@omagico)
Junior Member

Our firm only had 1 drive that was unrecoverable last year. Most of our clean room work is done for under $1000. It does depend on the size of the drive and if you want DVD's back or have the data copied to another drive.

www.forensa.com

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Posted : 07/06/2008 11:33 pm
scottamoulton
(@scottamoulton)
Junior Member

One of the best is MyHardDriveDied. Many animated videos on how to do recoveries and how to rebuild drives are posted here.

http//www.myharddrivedied.com/presentations.html

I am sure you guys will love the videos as they are very advanced and cover even Solid State Hard Drives on YouTube.

http//www.youtube.com/view_play_list?p=F08AB40EE87A73CE

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Posted : 08/06/2008 2:22 am
mholton
(@mholton)
New Member

We use a company in Dallas called TLSI
972-263-0707

DIDO they are the best, and the best priced I have ever used.

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Posted : 18/10/2008 9:37 pm
hennry
(@hennry)
New Member

With computers ubiquitous and information stored and moved digitally, forensics has become an essential science. Attorneys can preserve almost any information that has ever been stored on a computer, even files that have been ostensibly deleted. It’s a service once used exclusively by government investigators trying to crack major cases.
—————————–
hennry

influencer

ReplyQuote
Posted : 20/10/2008 3:12 pm
mobileforensicswales
(@mobileforensicswales)
Active Member

With computers ubiquitous and information stored and moved digitally, forensics has become an essential science. Attorneys can preserve almost any information that has ever been stored on a computer, even files that have been ostensibly deleted. It’s a service once used exclusively by government investigators trying to crack major cases.
—————————–
hennry

influencer

Did you post this in the right forum?

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Posted : 20/10/2008 10:12 pm
lcoughey
(@lcoughey)
New Member

I know that this is a late post, but I thought it makes sense to keep the threads up to date.

It should be noted that getting straight data recovery done on a damaged hard drive is not necessarily the best thing to do when dealing with digital forensic evidence. You have to be sure that the company that provides the data recovery services is able to maintain chain of custody, as well as attest that the data recovered is unaltered from the original drive.

With that in mind, my company Recovery Force tends to charge a bit more for forensic data recovery jobs to help offset the extra time and care needed to ensure that your case is not thrown out on a technicality.

With a range of $300 - $2000 for data recovery cases, we average around $750. In the case of a forensic data recovery project, we tend to add 50% to the price.

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Posted : 22/10/2008 3:09 am
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