I am having trouble even getting my computer to recognize the phone as well. I would like to access the memory on the phone, particularly any remnants of deleted information, specifically text messages and pictures. I've tried various free software, none, including the Autopsy, have recognized that the phone was plugged in, so I do not even know if the program could find any information. I am new to this, but am very interested in learning. Please tell me, do I need specific hardware to access the memory in the phone? If so, what? Where can I get it? How expensive is it? I did find a site and posted the same question, and they said I could get what I needed for a little over $2500. That is WAY out of my price range. Any ideas? As I said, I'm a total novice; but very willing to learn.
Cellebrite supports it and says it will decode text messages from a logical image. It will also take a physical image, but it doesn't look like there's much decoding being done on a physical image.
But, Cellebrite is way out of your price range. I don't know of any free or cheap solutions that are going to get you what you want.
Have you thought of subcontracting out the work on the phone to someone who does have the hardware?
As I said, I'm a total novice; but very willing to learn.
If I may ask, what is the actual goal and "background" or "environment"?
I mean, are we talking of a pro or of an amateur?
Are we talking of "forensic imaging" or "forensic data carving" or of "data recovery"?
Is this a fully functional phone or an item that has (say) been dropped into water or gone under an 18 wheeler 😯 ?
"my computer " having "trouble to recognize the phone" is not a very exhaustive description of what you tried, I mean, which OS, which driver, which PC (did it work "before", etc.) ?
jaclaz
I am an absolute novice. It is an old phone, not in use at this time. My laptop is an HP Pavilion. I have since downloaded a driver, and my computer is now recognizing the phone. I'd like to get the information off of it for purely sentimental reasons, which is why I was looking for the cheapest solution (it is not a necessity, but merely a want). I have tried Data Pilot, Autopsy, Wondershare Recovery, and a couple of other free trial programs I downloaded from CNET. None of them are recognizing that the phone is even an option for searching.
I do not want to waste anyone's time, but any advice and/or help I can get would certainly be appreciated.
As I stated before, I am a pure novice, but I am willing to learn. I am a teacher by profession (20 years), and as such, I realize life is full of opportunities to learn new things.
Again, any help would greatly be appreciated.
Thanks!
I am an absolute novice.
Yes, I got that. )
Though you failed to reply fully to the questions I asked, now it is much more clear.
If I get it right, basically you want to
- backup whatever contents are on the (fully functional) phone
- have a way to browse/view these contents
This is outside the scope of "both" "computer forensics" and "data recovery", it looks a lot like "normal" data exchange from telephone to PC. (and provided that the "right" software exists and it is found should be much easier)
Which EXACT OS are you running? (like Windows XP, Windows 7, etc,)
Which specific driver/software (usually coming from the phone manufacturer) have you now installed? (That allows to see - I presume - to view the contents of the phone and/or that of the memory card as a USB device)
Something *like*
http//
jaclaz
Think you can get a fully functional version of Oxygen Forensics for a few days, that may be able to get what you need.
PinkRibbon,
I sent you a PM. This forum doesn't notify of new PMs, so check it if you haven't already.
Thanks so much for the interest so far in helping me. And, I apologize for not answering all the questions (I suffer from chemo-brain and details elude me at times; though I must say, I'm happy to actually be here to get frustrated about it!)
I have Windows Vista Home.
I installed a driver for the casio from the verizonwireless website for connection of the phone as a modem, and now my computer at least recognizes that the phone is there.
I checked into Oxygen and was told that program would not work, however, they had another one, (sorry, the name of it escapes me right now) and that costs over $2500.
I think I have come close to all the information I currently have now regarding my issue. -)
Thanks again for trying to help!
I installed a driver for the casio from the verizonwireless website for connection of the phone as a modem, and now my computer at least recognizes that the phone is there.
Good.
But the point is slightly different.
The driver you got is to connect the phone as Modem, while what you need is to connect it in such a way that it is seen as "Mass Storage Device".
Depending on the OS (we now know that it is Vista) and on the speciific phone brand/model, this support may be "built-in" in the OS, need a "dedicated" driver (or "dedicated" connection program) and may additionally require some settings on the phone itself.
See
http//
You easily can transfer photos off the phone using the data card or by syncing with a PC over a USB cable (the Ravine also has a USB mass storage mode).
The manual for the phone specifies how to turn to the "Mass Storage mode.
If you haven't it, it is downloadable, this should be it
http//
USING ThE USB MASS STORAGE
Uses your phone as USB mass storage device.
1. Connect the phone with your PC using the USB cable.
2. Press the Center Select key [MENU], select Settings & Tools.
3. Select Tools and then press the Center Select key [OK].
4. Select USB Mass Storage and press the Center Select key [OK].
5. When a pop-up window appears on your PC screen, open a folder to view files.
You can copy files from the PC to the memory card, or vise versa.
In Vista you should not need to install any "third party" driver, once the phone (through it's menu) is set to "Mass Storage mode" the OS should detect it as a "generic" mass storage device, automatically creating a drive letter in Explorer and thus allowing you to access it's contents.
jaclaz
I followed the directions as instructed; however, when I got to the last step, the phone came up with a screen that read
Please insert Micro SD card.
I do not have a card. Do you think if I got one and put it in the phone it would allow me to access the deleted content?