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Cellebrite PA showing uploading payload file error

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hcso1510
(@hcso1510)
Reputable Member
Joined: 15 years ago
Posts: 303
Topic starter  

I'm currently trying to obtain a physical acquisition off of an iPhone 4 CDMA version 6.1-6.1.2

As the phone is attempting to load up into DFU mode it gets to about stage 19 of 24 (roughly 78%) and then it stops. It then shows Error uploading a payload file It then directs me back to start over again. I've started over again multiple times.

I'm using version 3.6.5

Any advise would be greatly appreciated!


   
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Mark_Eskridge
(@mark_eskridge)
Trusted Member
Joined: 16 years ago
Posts: 50
 

I just had that same thing happen to me on an iPhone 4 GSM yesterday. First time I had seen that. Rebooted the phone and changed the cable, which made it work, but I don't know if it was one or the other that solved the issue.


   
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triran
(@triran)
Trusted Member
Joined: 16 years ago
Posts: 99
 

I just had that same thing happen to me on an iPhone 4 GSM yesterday. First time I had seen that. Rebooted the phone and changed the cable, which made it work, but I don't know if it was one or the other that solved the issue.

A similar issue can be caused by the USB you use, usually a power issue. Usually altering the port you use works.


   
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