I imagine the nub of it is why would Cellebrite allow multiple users free?
Essentially you're just enabling cloning/sharing of the dongle meaning you could have one user working on the dongle locally and one (or more - if other solutions work) remoting in and using PA free without payment for additional licence(s).
I assume that would be their logic and if it's not that they'd think why not take the dongle with you…
$500 seems quite cheap for what amounts to an additional user (assuming this works and can be configured).
I imagine the nub of it is why would Cellebrite allow multiple users free?
Essentially you're just enabling cloning/sharing of the dongle meaning you could have one user working on the dongle locally and one (or more - if other solutions work) remoting in and using PA free without payment for additional licence(s).
I assume that would be their logic and if it's not that they'd think why not take the dongle with you…
$500 seems quite cheap for what amounts to an additional user (assuming this works and can be configured).
Well, the point should be amount of concurrent users.
If you are here, you aren't there and if the OP is working at home he is not in the office.
Idea idea
We could organize an Uber/Deliveroo for dongles 😯 (but enhanced with ML and AI on the cloud) using drones.
jaclaz
I imagine that the licensing is the reason for the restriction and that is why I put up with it for so long.
We actually were promised that the restriction will be removed years ago but that is another story.
In any case, any other software with dongle happily works RDP or not.
If Cellebrite does not want multiple users on a dongle I can see that but they are not checking for multiple users but strictly for RDP.
It should be their burden to ensure that licensing restriction does not interfere with intended and paid for use of single user on a single computer, not mine. We certainly do not run multiple users on workstations.
PS I would be shocked if Cellebrite actually meant that $500 allows multiple concurrent users…
Cheers!
I imagine the nub of it is why would Cellebrite allow multiple users free?
Essentially you're just enabling cloning/sharing of the dongle meaning you could have one user working on the dongle locally and one (or more - if other solutions work) remoting in and using PA free without payment for additional licence(s).
I assume that would be their logic and if it's not that they'd think why not take the dongle with you…
$500 seems quite cheap for what amounts to an additional user (assuming this works and can be configured).
I'm going to jump in late here with my 2 cents. This is likely an issue with the type of dongle. Cellebrite uses HASP SRM dongles.. they do not work over RDP without a network license. You'll have the same issues with EnCase if you have the older purple dongles (i.e. before they moved to CodeMeter). In order for HASP to work over RDP, you need a network license, which companies usually charge extra for. Just use some other remote access software if you need to access remotely.
I'd also point out that they would be responsible to support you if you ran into issues. So you're asking that they support your ability to remotely use the software via a means of your design. To me that says now when you call with a problem they had to first begin with troubleshooting whether you issue is related to RDP or network problems. If that's the case I too would require you utilize remote software that has been tested and can be supported.
The other side is I'm pretty sure you are in the minority when it comes to wanting to work with the software remotely. I know most places have a policy against their forensic workstations being connected to a network at all. So as a software developer I wouldn't extend myself too much for one client when majority of my clients aren't requesting a feature.
The other side is I'm pretty sure you are in the minority when it comes to wanting to work with the software remotely. I know most places have a policy against their forensic workstations being connected to a network at all.
SCOOP! 😯
the_Grinch (and/or the majority) are old too ) .
https://www.forensicfocus.com/Forums/viewtopic/p=6601198/#6601198
jaclaz
LOL I'd prefer to say experienced not old. But stand by my comment.
It looks Cellebrite is realizing that their RDP limitation is hurting clients, literally…
Please note that you will not receive email like this from any forensic software company that I am familiar with.
RDP restriction is unique to them (or rather, they are only ones trying to charge for it).
Email from Celebrite today
A Letter to Our Cellebrite Family
The world is facing an issue of enormous scale and human impact, and our hearts go out to all who have been affected by the outbreak of the coronavirus (COVID-19). At Cellebrite, we believe it is our role and responsibility during this difficult time to prioritize the health and well-being of our employees, families and communities, while continuing to deliver exceptional support to you as you navigate this unprecedented situation.
We realize that you may be working from home or at a remote facility, without the necessary access to your Cellebrite software. Our ability to respond quickly to rapidly evolving situations like this, while maintaining uninterrupted service, is a big part of our commitment to you, and all our customers. As such, we are responding to your needs and deploying the following measures to enable your remote operations
Remote Desktop Protocol (RDP) – This allows users with an active license to access their office computer remotely, pending a secured connection and approved IT Security protocols. You can now convert your existing license to enable RDP for Physical Analyzer..
Demo License – This allows users with an active license to obtain a 30-day demo license that can be installed locally on a home computer. This demo license has the following restrictions you cannot extract data and all reports will be watermarked as “DEMO”.
To verify your eligibility and to obtain the license, please contact Support@cellebrite.com
What is the “Coronavirus” you speak of? Beer malware?
Good morning ErminM,
Sounds like RDP is what you've decided to use to get some work done. I've linked to a good blog post written by our own
Ghennadii Konev about working remotely that is posted on the MSAB website (See below).
I see that Mike from MSAB has already offered, but feel free to reach out if you'd like to receive a demo license of XRY and XAMN. Its supports RDP at no additional charge.
Cool thing is - We can set it up… remotely! 8)
Stay Safe.
Here is the blog post https://
Greg Masterson
Technical Sales Engineer
MSAB
Email greg.masterson@msab.com
Twitter MSAB_Greg