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Topic starter
04/02/2021 6:06 pm
Hi,
I've just set up a new computer but I am having issues with extracting a dumbphone with a Coolsand chipset.
My old workstation works fine and is able to see the device in USBLogView as a 'Coolsand UMSS USB Device' and can extract using XRY/UFED.
I've installed UFED4PC and XRY on the new computer so I would assume the drivers are included in their installation? When I connect the same Coolsand device (and hold the '0' key when prompted) the USB device comes up as 'Unknown USB Device (Device Descriptor Request Failed)'.Â
Any suggestions?