Hi everyone,
I have a sort of issue adding RAW data files (FTK image) to my case (Encase 6.17). In the menu there is no possiblity to do that.
How?
Please, any help is much apreciated! Thank you.
Mike
File >> Add Raw Image
Those pesky user manuals are never clear enough……what was that thread about "ethical dilemmas"…?!
Funny guys ;-), but the whole issue is that in the file menu there is no "add raw Image". I opened the case, but the menu item does not appear. I followed the manual, but it is just not there. I do not get it. Any suggestions?
Close EnCase, remove dongle, restart machine and retry. If still not working use EnCase support forum/ call Guidance support.
Thanks. I will try that in the morning. Maybe there is something not right with the dongle, allthough I did register it correctly as far as I know. The message in title bar is gone so I assume it's ok. I will let you know.
Does it say 'Acquisition Edition', or Acquisition something at the top? If so then you're dongle isn't getting picked up and I don't believe you will see an option to add a device either.
Might it be because you have not started a new case yet? EnCase will not allow you to add a raw file until you have started a new case then the option appears under the 'File' menu.
Thanks guys, problem is solved. I received a correct .cert file because of the expiration date of my dongle. It works fine now, I can see al the options I need.