Faulty Roaming Phen...
 
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Faulty Roaming Phenomena

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RolfGutmann
(@rolfgutmann)
Noble Member
Joined: 10 years ago
Posts: 1185
Topic starter  

We investigate a few cases of customers outside LEO, public cases. A Swiss MNO charges customers which had flight mode activated but got charged with data consumption. Its obvious that the MNO has a problem in its own OSS.

As this is not a case of law enforcement the MNO does not open its own logs and data.

How can - must be possible for ordinary customers, not LEOs - be checked if data came over MNO or WiFi? Checked I mean logged and court bullet-proofed. A data consumption app is too weak as a free or paid App does not stand in front of court.

A new phenomena of a cry for forensics but nobody willing/able to pay and we as LEO are bound to not go to work.

But its kind of mission impossible for ordinary customers to fight against a Fortune 500 company.

Your recommendation for these users?


   
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