Fresh in from FTK

azrael · 2008-05-14T12:18:02Z

The release of FTK 2 has created much more confusion than we had anticipated, so we would like to take a moment to once again clarify a very important point. FTK 2 is not meant to be a replacement for FTK 1 for all customers. While some customers will likely see FTK 2 as a superior solution and make the move, some will no doubt prefer the simplicity and minimal hardware requirements of version 1. It is for that reason that we are committed to not forcing our customers to choose between the two. Not only does every dongle of FTK 2 ship with a full working copy of FTK 1(both solutions can be utilized at the same time), but we are continuing to support and develop FTK 1. A new version of FTK 1 will be releaed shortly with some powerful new features, and there will be additional new releases in the future. We acknowledge there are challenges with FTK 2, such as slow processing, complex installation and GUI response issues. We are very well aware of these issues and diligently working on addressing them as quickly as possible. Over time, as we learn to take greater advantage of the power that a database-driven approach provides, we believe the vast majority of the customer base will transition. However we are not now, nor do we plan to in the future, forcing custumers in one direction or the other. There are situations in which a database-driven solution is better and situations in which a memory-based solution is best. Therefore we are enabling you with both, and will allow you to decide when to use each. We appreciate the continued feedback and support. We know we have not made it the easiest transition and for that we apologize. It is nobody’s fault but our own as the product manufacturer. So AccessData is committed to making FTK 2 easier to use and to providing continued customer support and educational resources for those who are interested in them.Just in case you were wondering …

Page 2 / 2 Prev

General (Technical, Procedural, Software, Hardware etc.)

Last Post by E5Pro 17 years ago

11 Posts

8 Users

0 Reactions

993 Views

RSS

E5Pro

(@e5pro)

Trusted Member

Joined: 18 years ago

Posts: 69

18/05/2008 10:36 am

Yes but do you want to bet your car payment on a product that "has potential"? If 1.X and other tools are working for your cases why put time in with a product that might cause delays-crashes-lost time. I am a serious Apple user but I NEVER use an OS version till it is 6 months out the door. Someday FTK 2.0 will be good, then I'll UG.

ReplyQuote

Page 2 / 2 Prev

8 Forums
15.7 K Topics
92.3 K Posts
203 Online
41.1 K Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed