I don't know who Drew is but don't e-fense provide a number of people with "paying" jobs? I've been fairly patient waiting for a response to join the forum; I've been waiting for a reply to my applications for over a year and this is the first time I've raised it!
After mounting your USB device as read/write you will see an icon for it appear on your Desktop. However, using the GUI to add or delete files to this volume will not be allowed presumably because the GUI uses an account that is limited in permissions. Using the 'root' terminal console to move or copy files to the volume works as you would expect. This 'safety feature' caused me to have a slight head scratching session recently!
And that was the issue apparently, thanks a ton everyone.
I don't know who Drew is but don't e-fense provide a number of people with "paying" jobs? I've been fairly patient waiting for a response to join the forum; I've been waiting for a reply to my applications for over a year and this is the first time I've raised it!
Jonathan, I am surprised you didn't contact me as ask me to look into it…. Try again, if you get any issues, I will get it sorted for you.
The forums have been modified in that time and your application, if un-processed, may well have been lost. The only cases I know where people _haven't_ received a reply, is when it has been blocked by their spam filter.
Helix is a free tool, the majority of the support for it has been done in staff's personal time, not company time, after all we all need to work to earn e-fense money….
Our personal time has been reduced recently due to us being focused on exciting new projects hence the forums may be a little quiet, however they are still in use and they should still be the primary point of contact. So, I agree with Farmerdude, there is no one better to ask than at the helix forums…
If anyone has an issue with the time taken over a response, feel free to drop me a message and I will be sure to get you an answer, on the helix forums of course. )