Imaging A Lenovo ThinkPad X230

Can anyone help me out?

Tricky question.
It could normally result in a Yes/No answer
http//homepage.ntlworld.com/jonathan.deboynepollard/FGA/questions-with-yes-or-no-answers.html

But here there is an added issue 😯 , the missing basic data

• WHICH specific "bootable USB" (which OS) ?
• WHICH specific "imaging tool" (which software) ?

you are using (and knowing that you used it for the last three years doesn't particularly help in identifying them, it only excludes from OS the Windows 8 and Windows 10 or correspondent PE's).

It could be a good idea if you could provide the Standard Litany
http//homepage.ntlworld.com/jonathan.deboynepollard/FGA/problem-report-standard-litany.html

Loosely it is more probable that the OS on the "bootable USB" misses a needed driver for the chipset/SATA of that machine and thus it exposes "nothing" to the "tool" but there is no way to know without some more details.

jaclaz

I noticed that the Internal HDD was not discovered by the tool.

Is there, in fact, an internal hard drive to be discovered? What make? What model? What interface?

I noticed that the Internal HDD was not discovered by the tool.

Is there, in fact, an internal hard drive to be discovered? What make? What model? What interface?

Yes, there is an internal hard drive to be discovered. It is Hitachi and the interface is ATA.

But here there is an added issue 😯 , the missing basic data

• WHICH specific "bootable USB" (which OS) ?
• WHICH specific "imaging tool" (which software) ?

jaclaz

The bootable USB runs a Linux OS and the tool is a proprietary LinEn.

Thanks

Any particular reason it has to be imaged via a bootable USB? The Thinkpad X230 seems to be a normal laptop, can you not just remove the hard drive and image it via the 'traditional' method?

Any particular reason it has to be imaged via a bootable USB? The Thinkpad X230 seems to be a normal laptop, can you not just remove the hard drive and image it via the 'traditional' method?

Thank you, will do just that. I was only thinking there will be an explanation as to why I am unable to discover the hard drive.

Yes, there is an internal hard drive to be discovered. It is Hitachi and the interface is ATA.

Sure it is ATA (in the sense of "not-SCSI" or "not-SAS") but it is more specifically SATA and has an Intel chipset, seemingly
https://wiki.debian.org/InstallingDebianOn/Thinkpad/X230/wheezy
an Intel 7 series

001f.2 SATA controller [0106] Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [80861e03] (rev 04)

which is I believe a fairly common and usually supported one, but it is still entirely possible that your specific "a" Linux OS 😯 misses a suitable driver for it or that your proprietary LinEn is outdated.

jaclaz

I noticed that the Internal HDD was not discovered by the tool. I have been using the tool for 3 years now, this is the first time I will encounter such roadblock.

If it isn't discovered, it isn't discovered. Usually, it's a driver issue whatever Unix/Linux you're using, it doesn't support the particular disk controller, or has some problems with it. (Is the X320 later than three years old? Does your tool/Linu support the actual hardware in the X320?)

If you run into problems with device support on Linux or Unix, you *always* check the boot log. That's where you can find signs of problems. It could be something that you can fix by providing the correct boot parameters.

(Added A quick glance in the official Lenovo Linux support page does not find any mention of X320. Nor is X320 mentioned in the list of supported Lenovo system maintained by Canonical. And the most common Linux distros with Lenovo support , any model, appears to be RHEL and Ubuntu. So what Linux distribution are you using?)

Added A quick glance in the official Lenovo Linux support page does not find any mention of X320.

Well, there are plenty of pages on the X230 model (230 not 320 wink ) though possibly not on "official" support, I already posted one about Debian, here is an ArchLinux one
https://wiki.archlinux.org/index.php/Lenovo_ThinkPad_X230

jaclaz