Hello,
Data privacy issues aside because 99.99% of users are willing to participate. Located in USA.
I am looking for a product or service that allows multiple users to select particular SMS text messages in order to forward the messages to an Outlook mailbox. Unfortunately, the cell phones (iPhone, BlackBerry, and Androids) are personal phones, which is the reason I need them to select work related texts only. I am expecting 250+ texts from 100+ users, otherwise; forwarding a few texts to my department cell that automatically forwards to an Outlook mailbox could be the solution. I feel my department phone may get too many incoming texts and will not be able to capture all texts. I found many 3rd party solutions that came close to meeting my needs, but not fully. Has anyone in the eDiscovery field experienced this issue? Or does anyone have any idea for a solution, especially outside the box?!
Thanks to anyone who replies.
Google Voice can do this pretty easily and it's free.
I would not forward them, but attempt to copy them to SD cards and then import them to a repository.
The problem with forward, in my experience is that in some versions, forwarding actually removes the original source address and received date/time.
For Android I have used "SMS Backup & Restore" by Ritesh Sahu with great success. It can provide XML with XSL tas, extensive filename formating, even uploading to Dropbox.
I do not know for sure, but would venture to say there are comparable products for iPhone and BlackBerry too.
I would not forward them, but attempt to copy them to SD cards and then import them to a repository.
The problem with forward, in my experience is that in some versions, forwarding actually removes the original source address and received date/time.
For Android I have used "SMS Backup & Restore" by Ritesh Sahu with great success. It can provide XML with XSL tas, extensive filename formating, even uploading to Dropbox.
I do not know for sure, but would venture to say there are comparable products for iPhone and BlackBerry too.
In regard to Google Voice, there are many SMS that don't seem to reach me when sent to my Google #.
I have had similar problems with Google voice, which is why I think you wanted to quote Mr. Tucker's message, not mine. mrgreen
I've been using gVoice since it was still GrandCentral. There have been occasional problems over the years, as the service has matured, but I haven't experienced dropped messages (that I know of) in a long time. Of course, YMMV.
It's always difficult to read the OP's intent, but my impression was that they were looking for a simple solution, as they're gathering general business related texts, and it didn't seem that the archiving was related to a specific investigation or pending litigation. For a free solution, gVoice is pretty damn good, but it is admittedly at one end of a continuum (just past "do nothing").
I think everyone following this thread would be interested in hearing what the OP finally decides to use, how it works out, and how much it ends up costing.