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Simple Carver Purchase Problem

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(@snowball)
New Member
Joined: 17 years ago
Posts: 4
Topic starter  

Does anyone know why Tim Coakley is not allowing law enforcement to purchase his Simple Carver Suite. I am unable to get a reply from him via his website.


   
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benfindlay
(@benfindlay)
Estimable Member
Joined: 16 years ago
Posts: 142
 

We bought it recently without any problems. Exactly what issues are you having?


   
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(@snowball)
New Member
Joined: 17 years ago
Posts: 4
Topic starter  

Hi Ben,
Thanks for the reply. I have twice sent an order for this and on both occasions the payment has been refunded on the vendors request. I have sent e-mails via the website but have had no response. I used my force e-mail account for the purchace so there is no mistaking that this is for law enforcement use.


   
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benfindlay
(@benfindlay)
Estimable Member
Joined: 16 years ago
Posts: 142
 

That is very odd. I've just been looking at his site's customers page (here) and it lists several Police organisations as customers. Perhaps there is a problem with the site's e-commerce system; it might be defaulting to refund currently. Maybe try again in a day or two? Or alternatively perhaps a different payment method?


   
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rjpear
(@rjpear)
Trusted Member
Joined: 19 years ago
Posts: 97
 

Did you get that Straightened out? I think Tim actually works for a Police Dept. ..So I think that it must be the Epayment system. I had no issues but paid from a personal account.


   
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benfindlay
(@benfindlay)
Estimable Member
Joined: 16 years ago
Posts: 142
 

After posting my reply above, I spoke to my colleague who dealt with the purchase of this software for our office. It seems that our Force email address was being caught by the SPAM filters, so he had to contact the author via a personal email address to get it sorted.


   
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tcoakley
(@tcoakley)
Active Member
Joined: 18 years ago
Posts: 12
 

Simple Carver Suite is a collection of unique tools, there are currently 64 tools in the suite. Many users are LE and I am LE friendly. I sell all the tools for $95usd per license. I also include discounts on that price so if users are LE, GOV or hold the CCE certification its even cheaper for those groups.

A *very small* number of purchases are not processed for a number of reasons for example if I know the license agreement will be breached.

Current Simple Carver Tool listing

http//www.simplecarver.com/software.php?cat=All


   
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(@snowball)
New Member
Joined: 17 years ago
Posts: 4
Topic starter  

I hope you are not suggesting I was intending to breach your licencing agreement. I have tried to purchase this from you on a number of occasions as a stand alone for my own use and also mailed in the past asking for a site licence agreement for our unit to which I had no reply.


   
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jaclaz
(@jaclaz)
Illustrious Member
Joined: 18 years ago
Posts: 5133
 

A *very small* number of purchases are not processed for a number of reasons for example if I know the license agreement will be breached.

What's that? Clairvoyancy? 😯

Do you also have a Minority Report, or it's without appeal? lol

jaclaz


   
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