hello,
another tool to download facebook profile, by Belkasoft
In my testing last year, I found that X1 Social Discovery did a great job of collecting and indexing data from social media sites, but it was clearly behind when it came to reporting. I reported this to X1 and their response was that they were not focusing on reporting since this was at it's base an e-discovery product and they were relying on an external software to do the reporting… I have not tested since, but according to their release notes, there weren't any major overhaul of their reporting engine.
X1 Social Discovery was originally designed as a collection tool which delivered to/or imported into court-ready type software. We know that there are some great products out there that are somewhat of a staple in the legal communities such as concordance, summation etc. we didn't feel a need at the time to build upon what was already considered good review tools and focused on another tough area which was collection.
Having said that, we do listen to our customers and we have realized we have a real need for better deliverable and reporting options. On our side we have been working on this and having heard many suggestions (and realizing the challenge of building something so specific that meets everyone's individual needs) we have decided to start with building on one of the most requested reporting enhancements we receive –which is a more comprehensive PDF deliverable. We *do* plan to keep building in this area. )
Rhonda Rondeau
Product Manager - X1 Social Discovery