I know in theory that one party call sell and Encase licence on to another and, for an admin fee, Guidance will transfer the licence.
But has anyone actually done this and how smoothly did it go from thir end?
I was on the purchasing end of a transfer and it was not nearly as painful as transferring an FTK license. Just had to pay some fees to get to the current version.
I was on the purchasing end of a transfer and it was not nearly as painful as transferring an FTK license. Just had to pay some fees to get to the current version.
I wish that I had found it that easy. Guidance just ignored my email requests to transfer the licence.
On a similar subject Micro2000 just flat refused to transfer the licence for Microscope. Their best solution was for me to throw my version away and to buy a new one from them.
One of my licenses I purchased fro someone else and I had no problems with Guidance. I just called customer service and they faxed me the form that I filled out and paid a small fee. It was done in 48hrs.
Thanks for that, I shall try again.