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(@bithead)
Noble Member
Joined: 20 years ago
Posts: 1206
 

Harlan,
I do not have any issues with the order, far from it.

From the E-Mail, "Order now, and you will also receive the hard copy upon publication next month at no additional charge." I think it is a great deal that you get the eBook, the hardcopy and the DVD with your order. I thought perhaps your conversations with the publisher led to the bonus offer of all three.

Originally I was kind of bummed that I could not start reading until the hardcopy shipped. With the inclusion of all three with the order, I'm reading the eBook while my case processes, and I get the book and I get the DVD.

If this was eBay I would say Harlan is A+.


   
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keydet89
(@keydet89)
Famed Member
Joined: 21 years ago
Posts: 3568
Topic starter  

BitHead,

Could you just forward me the entire email (at keydet89 at yahoo dot com)?

There seems to be some disparity with what I've been told, and with what you've seen in this email.

Thanks,

Harlan


   
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(@bithead)
Noble Member
Joined: 20 years ago
Posts: 1206
 

Sent.


   
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keydet89
(@keydet89)
Famed Member
Joined: 21 years ago
Posts: 3568
Topic starter  

Got it, sent it in…thanks.


   
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(@cosimo)
Eminent Member
Joined: 19 years ago
Posts: 20
 

Harlan,

it seems that Syngress is introducing "noise" into its offer for your book. At the moment, there are two different e-book offers for your book.
The first one (http//www.syngress.com/catalog/catalog.cfm?pid=4675) reports "*e-book is downloadable, DVD will be sent via DHL", while the other one (http//www.syngress.com/catalog/catalog.cfm?pid=4235) doesn't say anything about shipping the DVD. Both links are accessible from the e-book section of the Syngress web site (http//www.syngress.com/ebook/), and the price is the same in both cases.
At this point, I don't know which one to choose to make sure to receive the DVD in Italy. I think I'll wait a few more days to see if the situation clears a little bit. Of course, if you have a way to find this out, I'll greatly appreciate it, but I understand that this problem is due to the publisher and not to you )

Cheers,

– Cosimo


   
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(@rich2005)
Honorable Member
Joined: 19 years ago
Posts: 541
 

What was the long and short of it in the end? Is it possible now to get all 3 in 1 package? ) Or was this an error on their part?
Rich


   
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balzanto
(@balzanto)
Trusted Member
Joined: 18 years ago
Posts: 57
 

I followed the link and puchased the book on Friday. I was confused and contacted Syngress Customer Service. What I was told is my purchase included the eBook and the hardcover and DVD will be shipped when they are available.


   
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keydet89
(@keydet89)
Famed Member
Joined: 21 years ago
Posts: 3568
Topic starter  

ah, okay, cool!


   
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(@audio)
Estimable Member
Joined: 19 years ago
Posts: 149
 

It looks like they lowered the price for the ebook from $60 USD to $40 USD. 8) If that still includes the ebook, physical book, and the DVD, then that is a really good deal.

Thanks for sharing your knowledge Harlan!


   
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keydet89
(@keydet89)
Famed Member
Joined: 21 years ago
Posts: 3568
Topic starter  

Hopefully that will sell more of them!


   
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