Randy Whitcroft Joins MSAB To Lead Sales In Canada

MSAB today announced the appointment of Randy Whitcroft to lead its sales efforts in Canada.

“I am excited to represent MSAB in Canada. My role will be to help current and future MSAB customers improve their mobile forensic operations and effectiveness,” said Mr. Whitcroft. “The positive impact that these solutions have for our front-line customers in the law enforcement, intelligence, corrections and border security communities made my decision to join MSAB easy.”

“Randy is incredibly experienced and knows the law enforcement and government technology market in Canada extremely well. He is a wonderful addition and we look forward to working alongside him,” said Glenn Hickok, President of MSAB, Inc.

Mr. Whitcroft has over twenty-five years of experience in technology sales and client management. Previously, he was a Senior Account Executive with Oracle Canada where he worked with a number of Canadian Federal Government accounts within the Public Safety portfolio.Prior to that role, he spent a number of years satisfying his entrepreneurial spirit. Along with being the founder of a specialized business development consulting and training firm Ideas2Revenue™, he was also an owner and President of an Ottawa-based information management systems company, Syntapa Technologies. Randy also spent a number of years consulting as well as taking on interim sales leadership roles to help both early and medium stage technology companies to grow their sales results.


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Mr. Whitcroft has a long history of volunteer and community service and is currently serving as the VP of Programs for the Ottawa Chapter of the Armed Forces Communication and Electronics Association (AFCEA). He has held previous roles including board member for the Dementia Society of Ottawa and Renfrew County, President of the Sales Professionals of Ottawa, and board member for the West Ottawa Board of Trade where he was also a finalist for the 2016 Businessperson of the Year Award.

About MSAB:

MSAB (www.msab.com) is a pioneer in forensic technology for mobile device examination. With offices worldwide and our products in use in more than 100 countries, we have a global reach. The company has been involved with mobile communications since 1984, with a singular focus on the forensic recovery and analysis of data from mobile devices since 2003.

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Latest Videos

Digital Forensics News Round-Up, February 21 2024 #digitalforensics #dfir

Forensic Focus 21st February 2024 6:19 pm

Alan Platt, Professional Services Consultant at MSAB, discusses his experience as a former UK police officer working in digital forensics. He talks about the different levels of digital forensics capabilities within police forces and how MSAB products like XAMN and XEC Director are used by frontline officers versus lab analysts. 

The discussion covers how MSAB partners with law enforcement to develop custom workflows for mobile device acquisitions that facilitate ISO compliance. Alan explains MSAB's managed service offering, where approved MSAB staff can remotely access a customer's XEC Director server to assist with software updates and troubleshooting. He emphasizes the strict data segregation policies enforced by customers to prevent MSAB from accessing any sensitive case data.

Looking ahead, Alan mentions MSAB's new CEO and hints at some exciting developments coming down the pipeline. He spotlights recent enhancements to XEC Director's speed and database functionality for managing large estates of networked Kiosks. Alan also plugs the new XEC Director training he created to help users fully leverage the platform's capabilities.

00:00 – Introduction to Alan Platt
07:00 – Training
12:00 – Workflows
17:20 – Ensuring a secure environment
19:45 – Customer training
20:35 – Helping customers comply with ISO accreditation
25:00 – Validation and verification
27:30 – ISO standards
30:00 – MSAB’s pipeline plans
32:40 – XEC Director 
43:45 – Privacy of user data

Alan Platt, Professional Services Consultant at MSAB, discusses his experience as a former UK police officer working in digital forensics. He talks about the different levels of digital forensics capabilities within police forces and how MSAB products like XAMN and XEC Director are used by frontline officers versus lab analysts.

The discussion covers how MSAB partners with law enforcement to develop custom workflows for mobile device acquisitions that facilitate ISO compliance. Alan explains MSAB's managed service offering, where approved MSAB staff can remotely access a customer's XEC Director server to assist with software updates and troubleshooting. He emphasizes the strict data segregation policies enforced by customers to prevent MSAB from accessing any sensitive case data.

Looking ahead, Alan mentions MSAB's new CEO and hints at some exciting developments coming down the pipeline. He spotlights recent enhancements to XEC Director's speed and database functionality for managing large estates of networked Kiosks. Alan also plugs the new XEC Director training he created to help users fully leverage the platform's capabilities.

00:00 – Introduction to Alan Platt
07:00 – Training
12:00 – Workflows
17:20 – Ensuring a secure environment
19:45 – Customer training
20:35 – Helping customers comply with ISO accreditation
25:00 – Validation and verification
27:30 – ISO standards
30:00 – MSAB’s pipeline plans
32:40 – XEC Director
43:45 – Privacy of user data

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