[Solved] AccessData FTK Unable to Open Evidence

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Last Post by Ahsan 3 years ago

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Ahsan

(@ahsan)

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Joined: 6 years ago

Posts: 73

Topic starter 18/11/2021 9:35 pm

The path to case folder is correct in AccessData FTK, but still it gives a prompt " Unable to Open Evidence" when I click on any item. What to do ?

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Ahsan

(@ahsan)

Estimable Member

Joined: 6 years ago

Posts: 73

Topic starter 18/11/2021 9:48 pm

I found the solution...Need to correct the case image path by going to Evidence>Add/Remove > Correct Image directory

Solved this issue by following the steps at the given link

https://support.exterro.com/support/solutions/articles/69000765522--unable-to-open-evidence-

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