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sebastianorossi
(@sebastianorossi)
Member

I need to clean a pc trojan, keylogger and others. Someone could intercepted communication. I have got a lot of tools. But I want to be sure.
What do you suggest me to keep in my USB drive?
Bye

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Posted : 26/10/2012 3:24 pm
jaclaz
(@jaclaz)
Community Legend

But I want to be sure.

Wipe the disk and re-install.

Someone could intercepted communication.

What do you mean? 😯

jaclaz

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Posted : 26/10/2012 4:00 pm
sebastianorossi
(@sebastianorossi)
Member

But I want to be sure.

Wipe the disk and re-install.

Someone could intercepted communication.

What do you mean? 😯

jaclaz

the client said that someone is intercepting his email…

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Posted : 26/10/2012 4:23 pm
athulin
(@athulin)
Community Legend

I need to clean a pc trojan, keylogger and others. Someone could intercepted communication. I have got a lot of tools. But I want to be sure.

There's no way to be sure any cleaning program does the job. Not even if you have been able to identify the malware, and know how to remove it – there's always the possibility that there's something you miss.

Figure out what vulnerability allowed the malware to get established on the system in the first place – figure out how you are going to address it before it gets exploited again – then reinstall from scratch.

And don't forget to clean out everything else as well USB sticks, external drives, CD's, whatever. (Added those tend to be easier – it's typically autorun-based, or involves folder icon files that exploit an image file format vulnerability.)

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Posted : 26/10/2012 5:26 pm
sebastianorossi
(@sebastianorossi)
Member

I need to clean a pc trojan, keylogger and others. Someone could intercepted communication. I have got a lot of tools. But I want to be sure.

There's no way to be sure any cleaning program does the job. Not even if you have been able to identify the malware, and know how to remove it – there's always the possibility that there's something you miss.

Figure out what vulnerability allowed the malware to get established on the system in the first place – figure out how you are going to address it before it gets exploited again – then reinstall from scratch.

And don't forget to clean out everything else as well USB sticks, external drives, CD's, whatever.

Thank you very much for your kind answer. I know that will be hard to clean everything. Thank you for suggest me cleaning USB and other.
Bye

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Posted : 27/10/2012 12:14 am
jaclaz
(@jaclaz)
Community Legend

the client said that someone is intercepting his email…

And wouldn't a packet sniffer be capable to instantly understand if this
A) happens
B) happens through the network

?

jaclaz

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Posted : 27/10/2012 1:05 am
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