Dial up checked in Ctrl+Alt+Supr Box
Hi to all,
We had a strange problem today in the network. A user was to log on to the domain and it received an error with Error 711 The operation could not finish because it could not start the Remote Access Connection Manager Service in time. Please try the operation again. The problem was that "Ctrl + ALTR + Del" option box "Log on using dial-up connection" was checked and he was trying to log on to the domain (remote access control service is disabled by us). The user told us that he hadn't clicked it so we did not understand why it was checked after he turned on the computer. Does anyone know when this box appears in that situation , that is what can cause this option appears selected?. I checked in network connections and I couldn't find a dial-up connection configured.
Best Regards and thanks in advance.
What is the context of "Ctrl+Alt+Supr box" from the subject line?
Thanks for answering,
I am sorry but I don't understand very well your question. I mean that when you restart your computer in a Windows domain and you press Crtl+Alt+Supr, you receive the Logon screen where the dial up option is always unchecked. The strange thing was that this option without user intervention was checked and when he entered the password he received the error (this error is normal because remote access control service is disabled by us). The strange thing is that this option (Dial up) in Winlogon box was checked. The system is Windows XP SP3.
Maybe these Registry keys work in XP also
(the latter should prevent this from happening again).
The user told us that he hadn't clicked it so we did not understand why it was checked after he turned on the computer.
It may well be a glitch in the matrix, still … wink