Hello Everyone-
I am posting this question for a colleague of mine who is on-site at a client. Essentially our issue is this dtSearch v7.518 is producing different email dates than the dates of the message when viewed in the PST file in Outlook.
We have already escalated this issue to their support and will probably get a response in the morning, but I figured I would post it in case any of you late night readers knew of this issue and its cause.
Thanks
Hmmm… interesting… are you following DTSearch's recommended method in first extracting the MSG files out of the PST and then running a search on them?
Snippet from DTSearch's FAQ
(B) Bulk indexing of PST or Exchange data
For archiving and forensic applications, we recommend that PST and Exchange data be extracted to .msg files. dtSearch can index .msg files without going through MAPI, Outlook, or Exchange, so converting the data to .msg eliminates the need for the data to be attached to a profile or for Outlook to be installed when indexing and searching. The converted .msg files will include all properties of the original Outlook item, including any attachments.
To perform bulk conversion of PST and Exchange data, dtSearch includes a command-line tool, mapitool.exe. For documentation on mapitool, see mapitool.html in the dtSearch BIN folder. To convert the data, mapitool.exe relies on Outlook, so Outlook must be installed at the time the conversion is done. Once the data is converted, dtSearch can index the generated .msg files without Outlook.
Converted .msg files can be indexed and searched in any dtSearch product, including dtSearch Web, just like any other supported document format.
Outlook Express. The above procedure applies to Outlook only, not Outlook Express. Outlook Express messages are stored in archives with a .DBX extension, and dtSearch can index these files like any other files.
Thanks for the response. With time in mind, we did not use mapitool to extract msgs out of the PST files. The custodian had 21+ PST files (and I know this could have been done with a batch file), but we simply wanted email pulled and indexed so some other individuals could start reviewing data as soon as possible.
I have already suggested to the onsite tech to start extracting to MSG overnight so no time is lost. If that doesn't work, we will have to stick the data into something else.
*I probably should have mentioned that the dates are not wrong for all messages, only some.
I have used DTSearch to review emails in the pst file without extracting the files first. I really don't recommend it. For some reason DTSearch saw some emails as MSG files and others as HTML, TXT and other formats. Emails and attachments were out of wack and we had to redo the entire process.
Another problem is that DTSearch is very slow working in the pst files. It was slow…and I do mean slow.
I would get someone started extracting the files just in case.
Datacarver
Just curious… how did you make out? Did the dates show up correctly after you extracted the MSGs?
Would be interested in your results - if you have the time.
-=Art=-