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Itunes and Oxygen backup issue fix

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(@armresl)
Noble Member
Joined: 21 years ago
Posts: 1011
Topic starter  

The awesome people at Oxygen have helped fix an issue connecting iPhones and getting backups on the newest version of iTunes.

Apple left off a .dll file which is crucial to recognizing the phone.

If you open a ticket, they can email you this file which you place into

program files > common files > Apple > mobile device support.


   
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passcodeunlock
(@passcodeunlock)
Prominent Member
Joined: 9 years ago
Posts: 792
 

Install the previous offline verison of iTunes, then do an upgrade to the current version and you will also have the file without having to open a ticket at oxy 🙂


   
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