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LGMS695 Smartphone Acquisition

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(@jjennchris)
New Member
Joined: 20 years ago
Posts: 2
Topic starter  

I have an LG MS695 (CDMA) with memory card (Google Android). I have tried the Acquire Smartphone process, logical and physical with EnCase V7. Each time I received the error "Device not found…".

I notice that when I plug in the USB cable I do NOT get the normal Windows chime acknowledging the new device.

Do I need to download a driver before acquiring? I doubt that would be necessary since V7 has all the necessary tools to acquire.

I have complied with the settings (Unknown Sources, USB debugging).

Interesting enough, CelleBrite cannot read from the phone either.

Windows 7
64Bit

Any ideas would be appreciated.

Art


   
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(@mobileforensicswales)
Reputable Member
Joined: 17 years ago
Posts: 274
 

Check the port is clean, plug it into a 32 bit machine with the correct drives and using adb command
adb devices

See if you machine is picking up the connection, should work

If you don't have a 32 bit machine, build yourself a VM


   
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