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Nokia E71

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nsbuck
(@nsbuck)
Trusted Member
Joined: 17 years ago
Posts: 91
Topic starter  

Good afternoon,

I have a locked handset and the security code according to the backup 308 file is 12345.

This code does not unlock the handset.

Any Ideas?

Neil


   
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bigjon
(@bigjon)
Estimable Member
Joined: 17 years ago
Posts: 159
 

have you got access to j.a.f. box ?this should read out your code


   
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(@alexc)
Reputable Member
Joined: 16 years ago
Posts: 301
 

I've seen this happen myself and there are a couple of things you could consider.

Firstly, the code might have been entered incorrectely a number of times. Try leaving the handset powered on for 15-30 minutes and try again.

Otherwise it seems that the 12345 is a legacy thing - it's present in the PM but the passcode isn't actually stored there - we've seen this with newer handsets a few times now, really frustrating when you can see the "passcode" but it just won't work!


   
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