Hey guys!
Im newbies here! Lets give me your superb brilliant ideas, suggestion and opinion.I working in customer service for social media department in my company. My job was handling and IM from skype or facebook from customer.My concern is as below because we are handling with customer data and information where as we all know that really sensitive. Sometimes we also share customer data using im if customer needed and also after we do some verification with customer before reveal any information about them.
What data remains on a hard drive after a user has used Facebook app and Skype app?
What data remains in Random Access Memory (RAM) after a user has used the above IM services or apps?
***We worried if one day other unauthorised parties/ third parties easily get information of our potential customer.
Thanks in advance.
the short answer is, yes data will remain on the device used to chat.
the app will retain messages as part of their history.
***We worried if one day other unauthorised parties/ third parties easily get information of our potential customer.
you mean…. such as facebook and microsoft?
yes like instant message (im) in the facebook