Cesar, you're Head of the Support Team at Oxygen. Tell us about your role – what does your day-to-day job look like?
Hey! My role right now is to help my team supporting our software to our end users all over the world, to the best of our abilities. Whether that be with helping with technical issues, or commercial issues, I help my team with whatever questions or concerns they need.
My day to day really varies, as one day it can be all research into why a particular problem is occurring with the software, or another day helping our Sales Team complete a huge order. I’m a jack of all trades for the company, and every day brings new challenges and tasks.