Elena, you co-founded ReclaiMe; could you tell us a bit about what made you decide to start the company?
Data recovery is our family business. Initially my sister and her husband were involved in data recovery. Then I became a part of the team. If someone long ago had said that I would do this, I would probably have laughed. However, at this point I associate myself only with this business. No wonder they say that life is unpredictable.
What does your day to day role entail? Which aspects do you find the most challenging, and the most rewarding?
Every working day starts with the support. Basically it includes some routine questions, like differences in licenses, software activation, and so on. However, sometimes we face the complex cases that cannot be resolved quickly.