Ken, you're CEO at BlackBag. Tell us about your role: what does a day in your life look like?
We have a great leadership team here at BlackBag, with decades of experience in our industry, and I spend a lot of my time working with them to make sure we are meeting our customers’ needs and planning for the future.
I work regularly with Product Management and Engineering, as well as Training and Technical Support, to help guide product decisions based on what we are hearing from our users, or trends we are seeing in the industry.