Failing to extract ...
 
Notifications
Clear all

Failing to extract data from Huawai Mate 9!! Help  

  RSS
thecapital2018
(@thecapital2018)
New Member

HI guys

I have a mate 9 MHA-L29 with android 8

1. C0ellebrite cannot extract data from the device as connection keeps on failing.
2. Cannot extract data from the backup image was well as oxygen keeps on failing
3. failing to even root the device.

PLEASE HELP. IN BIG BIG TROUBLE……. oops oops oops oops oops oops

Quote
Posted : 19/04/2018 2:48 pm
UnallocatedClusters
(@unallocatedclusters)
Senior Member

MobilEDIT Forensic Express should be able to connect to your phone via WiFi with no cable connection required.

ReplyQuote
Posted : 19/04/2018 11:55 pm
randomaccess
(@randomaccess)
Active Member

What do you mean by "connection keeps failing"?

I've had that a couple times recently…and with the help of a pick and a microscope i was able to clear out the junk that had accumulated in the microUSB port. After that everything seemed to go fine.

ReplyQuote
Posted : 20/04/2018 10:22 am
D1m4g3r
(@d1m4g3r)
Junior Member

HI guys

I have a mate 9 MHA-L29 with android 8

1. C0ellebrite cannot extract data from the device as connection keeps on failing.
2. Cannot extract data from the backup image was well as oxygen keeps on failing
3. failing to even root the device.

PLEASE HELP. IN BIG BIG TROUBLE……. oops oops oops oops oops oops

Hello thecapital2018. Please provide more information regarding your issues. What sort of extraction are you trying to perform? Physical or Logical? Are you using the Cellebrite supplied cables or one of your own cables? How about the state of the charging of the device, is it in a good conditions? If this is a forensic extraction, why are you trying to root the device?

ReplyQuote
Posted : 20/04/2018 1:03 pm
zicke2
(@zicke2)
New Member

Hi!

1) I had no problem with UFED to get logical and androidbackup with an Mate 9 (i myself own one ;))
2) to get all other datas like chats etc. i make a backup with huawei own app on an fresh microsd (over otg or inserted in phone)
3) this backup i import in Mobiledit Forensic Express (option import huwaei backup folder)
4) on output formats choose "Mobiledit Backup"
5) after process finished, on UFED-PA i choose "Öffnen erweitert" and choose the model of phone on UFED-PA…
6) then choose methode of decode "Filesystem - Android ADB Backup"
7) on next screen choose the exported folder and start the import
8) datas successfully imported !!!

BR

ReplyQuote
Posted : 23/04/2018 7:11 pm
Share: