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Microsoft eDiscovery365 Issue

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Fra93
(@fra93)
Posts: 10
Eminent Member
Topic starter
 

Hi everyone, we are trying to export a .pst file from Microsoft eDiscovery365.

We can export the results log, but when we try to export the ".pst" we receive this error:

client error, request failed with status code 500

 

We already set the license as eDiscovery Manager.
What could be?

Thanks

 
Posted : 19/09/2022 10:19 am
CC4n6
(@cc4n6)
Posts: 16
Eminent Member
 

I believe you need to be a "Compliance Administrator" to export the PST files.

 
Posted : 25/10/2022 4:24 pm
jpena_e-forensicsinc
(@jpena_e-forensicsinc)
Posts: 2
New Member
 

Have you granted the proper permissions to the account you're using?  Global Admin accounts don't have those permissions by default.

 
Posted : 25/10/2022 7:01 pm
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