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Microsoft eDiscovery365 Issue

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(@fra93)
Eminent Member
Joined: 7 years ago
Posts: 11
Topic starter   [#19708]

Hi everyone, we are trying to export a .pst file from Microsoft eDiscovery365.

We can export the results log, but when we try to export the ".pst" we receive this error:

client error, request failed with status code 500

 

We already set the license as eDiscovery Manager.
What could be?

Thanks



   
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(@cc4n6)
Eminent Member
Joined: 8 years ago
Posts: 18
 

I believe you need to be a "Compliance Administrator" to export the PST files.



   
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(@jpena_e-forensicsinc)
New Member
Joined: 13 years ago
Posts: 2
 

Have you granted the proper permissions to the account you're using?  Global Admin accounts don't have those permissions by default.



   
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