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my ip address comes out from a different ISP/Country

JohnSnow
(@johnsnow)
New Member

I noticed suddenly something weird on my PC. I am currently in Italy, Google all of a sudden is displayed in Arabic, and my IP is from an ISP in Czech Republic, and it is obviously different from the Italian ISP I am connected to.

In my phone with only WIFI enabled and mobile data disabled, I can see that the IP assigned is from the correct ISP. I run a test from speedtest.net, and I see the Czech IP. The same IP is displayed double checking from whatismyip.com.

Chrome often hangs with the error ERR_PROXY_CONNECTION_FAILED, but I checked my Chrome proxy settings (which redirects you to your Windows proxy settings) and I do not have a proxy set. 

On Firefox everything works normally, the italian ISP is shown. As extension, I only had AdBlocker. I uninstalled it, restarted Chrome and the issue persist. 

Interestingly, from Edge (which I have never used) I have the same behavior as in Chrome though, may play a role the fact that Edge is Chromium based.

My phone when it is connected to the same wifi correctly shows the Italian ISP. When I use my phone as hotspot using the mobile carrier instead, when I do a speed test the ISP is the correct one from my mobile carrier, but the Ookla server assigns a Czech server as the closest one. All other devices in my premises (PCs, phones, tablets) correctly display the italian address, so maybe this would rule out possible router hijacking. I ran a scan with my antivirus and nothing relevant came back.

Any other ideas of what to look for or what it could be?

Quote
Topic starter Posted : 19/06/2021 8:23 am
Thomas
(@thomas)
Member

Few things to try to fix it (if still exists...)

If Google Chrome started returning the ERR_PROXY_CONNECTION_FAILED window, first of all try using an alternative web browser. If this simple step answered the purpose, then I would strongly recommend you to update Google Chrome or reinstall it.

In case switching from Chrome to another browser didn't help, restart your Wi-Fi router or try the LAN connection. If that did not help, follow these instructions:

Renew IP address

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands to the Command Prompt window and press Enter after each of them:
    ipconfig /release
    ipconfig /flushdns
    ipconfig /renew
  • Type Exit and press Enter to close Command Prompt.

Reset TCP/IP

  • Right-click on Windows key and select Command Prompt (Admin).
  • Copy and paste the following commands and hit Enter after each of them:
    netsh winsock reset
    netsh int ip reset
  • Type Exit and press Enter to close Command Prompt.
  • To execute the changes, reboot Windows.

Reset Internet Settings

  • Press Windows key + R, enter inetcpl.cpl and Press Enter.
  • When Internet Options window opens, go to Advanced tab at the top of it.
  • Now click Reset button and wait while the process is being executed.
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Posted : 20/06/2021 12:01 pm
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