Beware Do-it-Yourself Data Recovery Solutions and Products

First published April 2005

by ActionFront Data Recovery Labs

www.ActionFront.com

Do-It-Yourself data recovery software may complicate your problems and diminish the prospects of a successful recovery.

The object of many fix/doctor/repair programs is to try to make the drive, file-system or volume usable – not to recover existing data. Do not run any program or utility that writes to the affected media or changes it in any way, if you need your data back. The programs that do recover data are limited to addressing assumed scenarios, not necessarily your data loss situation with its unique aspects. In contrast, ActionFront technicians have knowledgeable colleagues with 13 years of expertise to call upon, as well as proprietary software, a full range of legacy and leading edge hardware and clean rooms available.


Get The Latest DFIR News

Join the Forensic Focus newsletter for the best DFIR articles in your inbox every month.


Unsubscribe any time. We respect your privacy - read our privacy policy.

Approximately 70% of single hard drive cases sent to ActionFront have some form of physical problem; hence the foundation of the ActionFront recovery process is making a “mirror” or copy of the media in question and performing all subsequent recovery activities on the mirrored copy. As the media in question may completely fail under repeated use, using this process increases the chances for a complete recovery and preserves the original media in case further access is required. Remember, there is no software that can overcome hardware failure.

Free Advice May Prove Costly!

There are numerous Internet sites offering advice about data recovery and unfortunately, the advice is often just plain wrong! Much of the advice pertains to configuration and installation issues, missing the point that most data loss situations involve the sudden inability to access data involving a previously functioning computer system or backup or the accidental erasure of data or over-writing of data control structures. Installation advice is irrelevant or harmful in these cases. Other typical errors include:

– No warning about handling and ESD issues.

– No guidance regarding what sort of noises are acceptable versus noises that indicate device failure. Drives that make ‘obvious mechanical fault noises’ should not be repeatedly powered on and tested: it just makes them worse.

– Advice to physically manipulate a problem drive such as “twisting it quickly”.

– Misleading information about Windows utilities and partitions.

The first, basic question of dealing with any media problem is “What would happen if I lost access to the data forever?” While following free advice may resolve the situation, it may severely compound the problem. Can you afford to take that risk?

Leave a Comment

Latest Videos

Digital Forensics News Round-Up, February 21 2024 #digitalforensics #dfir

Forensic Focus 21st February 2024 6:19 pm

Alan Platt, Professional Services Consultant at MSAB, discusses his experience as a former UK police officer working in digital forensics. He talks about the different levels of digital forensics capabilities within police forces and how MSAB products like XAMN and XEC Director are used by frontline officers versus lab analysts. 

The discussion covers how MSAB partners with law enforcement to develop custom workflows for mobile device acquisitions that facilitate ISO compliance. Alan explains MSAB's managed service offering, where approved MSAB staff can remotely access a customer's XEC Director server to assist with software updates and troubleshooting. He emphasizes the strict data segregation policies enforced by customers to prevent MSAB from accessing any sensitive case data.

Looking ahead, Alan mentions MSAB's new CEO and hints at some exciting developments coming down the pipeline. He spotlights recent enhancements to XEC Director's speed and database functionality for managing large estates of networked Kiosks. Alan also plugs the new XEC Director training he created to help users fully leverage the platform's capabilities.

00:00 – Introduction to Alan Platt
07:00 – Training
12:00 – Workflows
17:20 – Ensuring a secure environment
19:45 – Customer training
20:35 – Helping customers comply with ISO accreditation
25:00 – Validation and verification
27:30 – ISO standards
30:00 – MSAB’s pipeline plans
32:40 – XEC Director 
43:45 – Privacy of user data

Alan Platt, Professional Services Consultant at MSAB, discusses his experience as a former UK police officer working in digital forensics. He talks about the different levels of digital forensics capabilities within police forces and how MSAB products like XAMN and XEC Director are used by frontline officers versus lab analysts.

The discussion covers how MSAB partners with law enforcement to develop custom workflows for mobile device acquisitions that facilitate ISO compliance. Alan explains MSAB's managed service offering, where approved MSAB staff can remotely access a customer's XEC Director server to assist with software updates and troubleshooting. He emphasizes the strict data segregation policies enforced by customers to prevent MSAB from accessing any sensitive case data.

Looking ahead, Alan mentions MSAB's new CEO and hints at some exciting developments coming down the pipeline. He spotlights recent enhancements to XEC Director's speed and database functionality for managing large estates of networked Kiosks. Alan also plugs the new XEC Director training he created to help users fully leverage the platform's capabilities.

00:00 – Introduction to Alan Platt
07:00 – Training
12:00 – Workflows
17:20 – Ensuring a secure environment
19:45 – Customer training
20:35 – Helping customers comply with ISO accreditation
25:00 – Validation and verification
27:30 – ISO standards
30:00 – MSAB’s pipeline plans
32:40 – XEC Director
43:45 – Privacy of user data

YouTube Video UCQajlJPesqmyWJDN52AZI4Q_ifoHVkjJtRc

How MSAB Is Managing The Digital Forensics Challenges Of Frontline Policing

Forensic Focus 21st February 2024 3:07 pm

Podcast Ep. 80 Recap: Empowering Law Enforcement With Nick Harvey From Cellebrite

Forensic Focus 20th February 2024 11:49 am

This error message is only visible to WordPress admins

Important: No API Key Entered.

Many features are not available without adding an API Key. Please go to the YouTube Feed settings page to add an API key after following these instructions.

Latest Articles