Interview with Dr Richard Overill, Senior Lecturer in Computer Science, KCL

Your paper “The ‘Inverse CSI Effect’: Further Evidence from E-Crime Data” has recently been published in the International Journal of Electronic Security and Digital Forensics. Could you give us a brief overview of the topic, and your main findings?

I’m an inveterate watcher of all three CSI threads and also of NCIS, where a lot of conventional and digital forensics is shown, albeit ‘sexed-up’ for TV dramatic effect so that incontrovertible evidence is always recovered in double-quick time. This has been blamed for ‘the CSI Effect’ where US jurors in particular now expect to be presented with evidence like this because they believe what they have seen on TV. And it occurred to me to wonder, if jurors are influenced in this way, how about intending criminals, and in particular cyber criminals? If you’re a cyber criminal and you see those ‘super-cyber-sleuths’ on CSI and NCIS, how will this modify your behaviour? I suggest that you’ll either give up cyber crime as being too risky, or you’ll attempt to go ‘under the radar’ by reverting to petty cyber crime, or you’ll ‘up your game’ to stay one step ahead of the ‘super cyber sleuths’…

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Alan Platt, Professional Services Consultant at MSAB, discusses his experience as a former UK police officer working in digital forensics. He talks about the different levels of digital forensics capabilities within police forces and how MSAB products like XAMN and XEC Director are used by frontline officers versus lab analysts.

The discussion covers how MSAB partners with law enforcement to develop custom workflows for mobile device acquisitions that facilitate ISO compliance. Alan explains MSAB's managed service offering, where approved MSAB staff can remotely access a customer's XEC Director server to assist with software updates and troubleshooting. He emphasizes the strict data segregation policies enforced by customers to prevent MSAB from accessing any sensitive case data.

Looking ahead, Alan mentions MSAB's new CEO and hints at some exciting developments coming down the pipeline. He spotlights recent enhancements to XEC Director's speed and database functionality for managing large estates of networked Kiosks. Alan also plugs the new XEC Director training he created to help users fully leverage the platform's capabilities.

00:00 – Introduction to Alan Platt
07:00 – Training
12:00 – Workflows
17:20 – Ensuring a secure environment
19:45 – Customer training
20:35 – Helping customers comply with ISO accreditation
25:00 – Validation and verification
27:30 – ISO standards
30:00 – MSAB’s pipeline plans
32:40 – XEC Director
43:45 – Privacy of user data

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