Incident Response Lead

This role centres on leading organisations through high-stakes security incidents, including ransomware attacks, account compromises and data breaches. Day to day, the successful candidate takes command of complex incidents, rapidly establishes structure, sets priorities and coordinates specialist resources while maintaining clear communication with clients under pressure. Beyond active incident handling, the position involves contributing to the development of internal teams, processes, tooling and service propositions. Collaboration spans security specialists, consultants, sales and marketing colleagues. The role draws heavily on Microsoft Security expertise and suits someone who combines deep technical knowledge with strong leadership, composure and an entrepreneurial mindset. Experience managing high-impact incidents end to end is essential, as is the ability to quickly build trust within unfamiliar client environments. This position would suit a seasoned incident response professional ready to take ownership of both client engagements and broader service growth.